As our most recent graduates venture into the workforce with diplomas and certifications in hand, they are equipped with the appropriate skills to become medical assistants, dental assistants, HVAC technicians and massage therapists. However, it isn’t just their textbooks or hands-on skills that make them an asset to potential employers. At Pinnacle Career Institute, they also developed the “soft skills” needed to be successful and carry them through their careers. These soft skills in particular relate to professionalism in the workplace. Anyone can have the hands-on skills to do a job, but if an employee isn’t professional, respectful and courteous, that job might go to someone else.
Below are some of the most basic professional soft skills every employee should follow.
- Be Punctual - Always arrive to work or meetings on time. Being late can show the employer that you don’t really care about their time. Not being on time sends the message that you don’t really respect the job or the requirements.
- Be Pleasant and Respectful - Leave your moodiness and negativity at home. Nobody wants to be around a grump, and being in a foul mood can affect customers, colleagues, and supervisors, which can ultimately affect your longevity with the company.
- Don’t Gossip - Getting involved in office gossip isn’t good for anyone. Try to avoid it by remaining neutral and respectful to all employees.
- Look Professional - Many jobs may have uniforms or a standard dress code to follow. If the policy is business casual, be sure to look business casual. Do not wear jeans or ragged shirts. In addition, make sure you are professionally groomed and practice good personal hygiene.
- Be a Team Player - The co-worker who always says, “That’s not part of my job description.” is often not highly respected among their peers. With companies relying on employees to pick up more responsibilities, be sure that you show you are willing to support the company’s mission. Everyone, at some point, will have to do something that’s not in their job description. When that happens to you, accept it willingly and with a smile.
Conducting yourself in a professional manner at work can lead to possible career growth, and earn you the respect from all of your colleagues and supervisors.